Mindset Training

Course Facilitator - Dr Ahmad Zaharuddin

What makes the difference between a truly successful company and a mediocre one ?

Do you have the right mind set to take you to the top ?

Vision

Without a clear vision a company will be like a ship without a destination, going around in circles with no direction. Whilst there are always details to be taken care of, the first priority of any company is to see the big picture.

Too often we get carried away with a vague idea of how the company will operate and rush head long into the set up, plugging in our hard earned or borrowed cash without enough thought of the long term goal. This can lead not only to a cash flow problem (one of the main reasons why companies fail) but can also lock you into a market segment that is hard to get out of.

To truly understand what your vision is, begin by asking yourself what it is you want the company to look like in 10 years time. It's not enough simply say that you want to be successful, you must make it meaningful and measurable.

To make it as real as possible imagine that you have achieved your goal right now, what will it look like, sound like and feel like and you can even add in smell and taste if that's appropriate. Make this image as vivid as possible and what this will do is give you an idea of how it will make you feel to achieve that goal. If when you imagine achieving your goal it doesn't get you excited and fired up, then something is missing and you will never get there. The most successful people have clear, meaningful goals that drive them continuously to achieve them, even when the road is not smooth.

This training will used SMART method.

• S - Simple and specific,
• M - Meaningful and measurable,
• A - as if now, say in the present tense to see what it will be like, and make it achievable,
• R - realistic and responsible (responsible includes what affect it will have on you, your team, the community you live in, society you live and also ecologically for the planet), and
• T - Timed and Towards, this means give yourself a reasonable time scale to achieve it and be focused on achieving that goal rather than worrying about what might happen if you don't.

After attaining this, you will have a big picture, with the big picture in place any subsequent decisions will be easier to make as the question will be 'Is this in line with the ultimate goal?' This has the effect of cutting out unnecessary and time wasting tasks that eat up company resources and time.

Once you have your vision and goal, work backwards to see where you need to start in order to achieve it. It's no good saying it will all sort itself out. If YOU are not in control of your company then somebody else will be!

Methodology

Power Point Presentation, Group discussions, Case studies, Personal Assessment Exercises, and other activities designed to focus the learner on the customer.

Who Must Attend ?

This course is perfect for everybody wanting to keep abreast of the latest thinking in relationship building as well as individuals who face the customer on a daily basis. All levels of Executives and Personnel and Supervisors (Private and government sector)

Investment fee / early bird by 31st December 2007

Standard: RM990.00 / RM 790.00 per participant

Group discount: RM890.00 / RM690.00 per participant for a minimum of 2 participants from the same company.

(Fee inclusive of Buffet Lunch, refreshment, training bag, handouts, writing pad, pen & Certificate of Attendance)

Registration & Payment

• PROGRAMS ARE CLAIMABLE UNDER HRDF SCHEME
• Please call 04-423 1491 / 1492. Our phone line operation hour is from 11am – 7pm from Tuesday till Sunday.
• All registration MUST be accompanied with PAYMENT.
• Completed registration form with CHEQUES should be made in favor of EDULOGIC SDN BHD and bank in to HONG LEONG BANK Account No: 04401011285 or send to below address:

No 19A, Jalan Lagenda Indah
Taman Lagenda Indah
08000 Sungai Petani Kedah

(FEE PAID IS NOT REFUNDABLE but replacement may be made at no additional cost. EDULOGIC SDN BHD reserves the right to cancel or reschedule the above course and shall inform participants of the changes)